Since 2010, Frankie has dedicated his time to bringing comfort to the Triangle community which he loves to serve.
John is Frankie's right hand man and there is no problem too big or small for him. He takes a personal interest in resolving any and all issues.
Eva is the rock that holds the Icy Hot team together even during the most busiest of seasons. She is also no stranger to all things HVAC.
The air quality of your home is easily one of the most important aspects to your comfort, as the proper functioning of your AC system allows you to go about your day with ease. The goal is to make everyday living just a little easier, and to make a communal space a little more comfortable.
Icy Hot Heating and Air Conditioning Inc. strives to deliver high quality heating and cooling services to our clientele with professionalism, integrity, compassion, and customer satisfaction in mind.
We will be mindful of our clients time and needs. We will ensure complete transparency with our clients regarding their needs and the work we perform. To never offer clients parts or services they don't need. To infuse the highest ethical standards in all of our hiring and training practices. To treat each other and our clients as we do our own families.
We will be on time, communicate frequently, and provide support to clients when needed. We provide a detailed analysis of the problem(s) they have in plain language. We show the client the damaged parts and what we replace.
We never offer clients parts or services they don't need. Our highly selective hiring practices ensure that only the most ethical and knowledgeable technicians are employed--all employees are drug-screened and we conduct rigorous background reviews. We provide targeted and rigorous professional development opportunities to our employees ensuring they stay abreast of the highest industry standards.
We are a family owned and operated company who strives to demonstrate excellence in our dealings with customers, suppliers, and employees, and we never waver from our commitment to outperform others in the industry.